Setting up intervals between two emails can be confusing if you are new with using an email automation tool. 

Here’s how Autoklose counts delay between two steps in sequence:

 A step delay count begins X days after the last email was sent to the recipient. If your step delay is 3 days, Autoklose will begin sending emails 3 days after the recipient receives the previous email from the sequence, if it coincides with your sequence schedule.

Please note that each email delay is based on the previous email sent, not on the first email from the sequence. Weekends are included in the day count, but unless you marked Saturday and Sunday for sending, the system won’t send on those days, i.e., in that case, the system will wait for the first available business day for sending. 

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If you have any questions do not hesitate to initiate a live chat.

Your autoklose.com team!

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