If you had your email connected already, and it's been a while since you've done it, you might be experiencing connection problems.
If this is the case, you can disconnect and reconnect your account easily and that will fix the problem.
Follow these steps to reconnect:
Log in to your Autoklose Account.
Go to Settings under your initials in the upper right corner.
Click to E-mail Settings tab
Click the Manage button for desired connection/account
Click Disconnect This Account button.
Click here to follow the steps to connect your Gmail, Office 365, or another email account.
Or click here if you want to connect the Gmail account using IMAP.
Don't forget to resume all your campaigns! The system will pause them while you're disconnecting your account.
In case you've connected different email account, the campaigns will use the new email connected.
If you have any questions do not hesitate to initiate a live chat.
Happy klosing! :)
Your autoklose.com team!
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