Trying to connect sending email account to Autoklose using direct integration and the wrong one connects? This article can help out to resolve this issue.

Usually, this problem is related to the browser's save password (login credentials) feature. Obviously changing the browser and re-trying to connect is the best and most effective solution.

Another one is to use Incognito mode on Google Chrome, or Private window and Private browsing on some other browsers. Using this type of browsing will avoid the use of saved passwords and logins.
Common shortcuts:
Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.

Mac: Press ⌘ + Shift + n..

After connecting the desired account, feel free to change back to your preferred browser or switch to normal browsing mode.

If you have any questions do not hesitate to initiate a live chat.

Happy klosing! :)

Your team!

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