Links, often used to direct recipients to resources, book meetings, or learn more, can significantly influence email performance. However, if not used effectively, links can harm deliverability and reduce the effectiveness of your campaign.
Links in cold emails serve several critical functions:
- Directing Action: Links guide recipients to take desired actions, such as visiting a landing page, signing up for a demo, or downloading a resource.
- Providing Additional Context: They offer an opportunity to include more information without overloading the email body.
- Tracking Engagement: Links enable tracking of click rates, providing insights into recipient interest and engagement.
The Deliverability Risks of Links
While links are valuable, they can also raise red flags with email service providers (ESPs), potentially harming deliverability:
- Excessive Links: Including too many links can make your email appear spammy.
- Shortened URLs: URL shorteners are often associated with phishing attempts and can trigger spam filters.
- Suspicious or Broken Links: Links leading to questionable domains or 404 pages harm credibility and increase the chances of being flagged.
- Overly Promotional Content: Emails with links to promotions or sales pitches may appear less trustworthy.
- Tracking Parameters: URL tracking parameters can sometimes be flagged as suspicious by ESPs.
Best Practices for Including Links in Cold Emails
To balance the benefits of links with the need for high deliverability, consider these best practices:
- Limit the Number of Links: Include only one or two highly relevant links to avoid overwhelming the recipient and triggering spam filters.
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Use Descriptive Text to Display: Avoid generic phrases like "click here." Instead, use descriptive text that provides context, such as "Schedule a demo" or "View the case study."
- Avoid URL Shorteners: Use full, clean URLs or branded short links from trusted sources to maintain credibility.
- Test Links: Ensure all links are functional and lead to secure, relevant pages before sending your email.
- Host Links on Trusted Domains: Link to reputable domains, preferably your company’s website or well-known platforms.
- Monitor Link Performance: Check click stats for individual links and adjust your link strategy over time.
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Deactivate Click Tracking - if nothing else works, turn off tracking for this activity, monitor and compare results.
In case of significant differences, consider creating a custom tracking domain that will be used for click tracking. Find out more in this article.
When to Avoid Links
In certain scenarios, it might be better to exclude links altogether, such as:
- Initial Outreach Emails: A plain-text email without links can feel more personal and less sales-driven, increasing the likelihood of a response.
- Highly Formal Communication: Some audiences may prefer a direct message without distractions.
- A/B Testing Results: If testing shows that emails without links perform better for your target audience.
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