The Replies Combined Inbox feature gives more actionable insight into how each individual prospect feels about your email based on their replies. In a nutshell, it’s a central hub showing all the replies from all your campaigns as well as their status.
We wanted to give you the ability to have the Inbox inside the Autoklose, so you don’t have to leave the page and look for the actual reply inside your ESP.
All the useful information about your replies will be shown here.
Besides the information about a recipient, you can also view the date and time of the actual reply, to which campaign you recipients reacted and which template is used in it, and similarly to the campaigns section - the reply type.
Each reply can be seen if you click on the “view” option next to the recipients’ information, and you can also perform more actions such as re-add contacts into the same campaign.
This is pretty useful for Out of Office replies.
How many times have you received an Out of Office reply only to find out that the system flagged it as a regular reply which it is in a way? This way you are forced to waste all the effort you’ve already put in it, or even worse - to create an entirely new campaign for only those contacts?
Now you can easily find all the auto-replies in one place, filter them out, and push them back into the campaigns they were in so that they can continue exactly where they stopped the last time.
If that isn’t suitable for you, you can even add them to a completely different one with just 2 clicks.
To help you find what you are looking for, we introduced some new filters that you can see in this screen - you can apply a filter and select replies based on the reply type or the campaign name.
If you want to know more about the reply types, you can find all the answers in this Campaign section article.
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If you have any questions do not hesitate to initiate a live chat.
Your autoklose.com team!
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